Booking Terms
Bookings and Cancellations: All bookings and cancellation to be made in writing by email or post
Payment Full payment should be made 7 days prior to start date of the course unless otherwise agreed.
Payment can be made by cheque, or Bank Transfer
Course Bookings/Reservations All bookings/reservations are subject to the above standard terms and conditions.
Failure to Show Any trainee failing to attend a course will still reflect a bona-fide booking, the fee of which will be subjected to our standard terms and conditions.
Transfers and Cancellations In the event a candidate is transferred to another course or cancelled altogether, and admin fee of 25% of the full course fee will be incurred, unless the course start date is within 10 working days in which case the full course fee will apply. The above applies to On-site courses.
Certificates: We reserve the right not to issue certificates where an invoice remains unpaid.
We can supply copy certificates must be made in writing and are subject to an administration charge of £12.00
Right of Admission: City Training takes care to ensure the quality of training , any canidate who jeopardises our course by displaying aggressive, unruly or disruptive behavior will be ejected from the course, under these circumstances no refund will be given for the cost of the course.
Course Timings & Attendance: Trainees must adhere to timings set out in the course and failure to attend and participate in any part of the course will result in the trainee's removal from the final examination (where applicable) and no refunds will be given.
Re qualification Courses HSE.
Trainees booked on the Re qualification course must be in possession of a valid HSE approved certificate which must be made availagble to us immediately after booking. The original must be bought to the lesson on the first day of the Re qualification. If a place has been booked on a course and the certfication is not provided or is invalid no refund will be due.
City Training cannot be held responsible for any incident or occurrence outside of its control that affects any aspect of the training.